THE INESCAPABLE TRUTH OF BUSINESS AND BRAND
- Jenny Henderson

- Dec 11, 2020
- 1 min read
Updated: Aug 23, 2021

If you're someone who sells teapots, do you need a brand? You might say, well, noāyou just need teapots to sell.
Okay, so letās say someone decides they need one so they ask you your price. The price point you adopt suggests something about your perceived value.
āØThis is brand equity.
At your price, they want to know why your teapots are better than the other galsā down the street. They need a solid reason, a story to compel them to buy it. So you explain how itās different and far superior to the other galsā teapots.
āØThis is brand positioning.
They take your word for it and decide to buy your teapot. Whatās their experience with your product? If itās good, theyāll want to tell their friends. If itās bad, theyāll still want to tell their friends.
āØThis is brand experience. Positive brand experience = brand loyalty.
When they refer your teapots to their friends, how will they do so? Itās likely theyāll say, ātheyāre Joanās Teapotsā.
āØThatās personal branding.
Even without deliberately branding, your business is a brand just the same. If you have a business, you have a brand.
Branding is a multi-faceted, unavoidable artery of any business. The visual identityāwhat many believe to be a brandāis just the tip of the iceberg. Brand identity is the beacon that grabs their eye and draws them in.
These days, with supply far outweighing demand, strategic branding is your saving grace. It is how you differentiate and grab the attention of those who will benefit from your product.
Brand equity.
Brand positioning.
Brand experience.
Brand loyalty.
Itās all there, in every business.
How is your brand currently serving your business?
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